Privacy Policy

We at MarketMatch (referred to as "we," "us," or "our") recognize the importance of protecting the privacy of certain information ("Information") collected about our customers and prospective customers (referred to as "Customers," "you" or "your"). This privacy statement discloses what information we gather, how we use it, and how to correct or change it. At MarketMatch, it is our intention to give you an understanding about how we collect your Information and the use we make of it in the course of our business.

Transfer. MarketMatch does not sell, rent or otherwise provide names, addresses, phone numbers, email addresses or other information about our clients’ customers to any third party for any reason.

Other Information Sharing. We may share personal information about you or your customers with companies or other organizations outside of the MarketMatch family as required by or permitted by law. For example, we may share personal information to protect against fraud, respond to a subpoena or service your account.

In addition, MarketMatch may work with companies or organizations outside of the MarketMatch family to provide services to MarketMatch or to provide you with opportunities to buy financial products or services offered by MarketMatch or jointly with other partner firms. Consequently, where permitted by law, we may disclose any of the personal information that we have collected about you to:

• other financial institutions with whom we have joint marketing agreements; and
• companies that perform services, including marketing services for us, or for us and the financial institutions with which we have joint marketing agreements.

For your protection, we require that these companies keep all personal information secure and confidential.

Collection. Information about our clients’ customers is obtained directly from the client, and if the individual customer chooses, additional information may be obtained from the customer in the form of response mail, e-mail, or telephone call, as appropriate in the course of the program.

Usage. MarketMatch will collect only the personal information about our clients’ customers that is necessary to conduct its business, or information that will help MarketMatch’s clients conduct their business.

Solicitation. MarketMatch will not solicit our clients’ customers for any reason other than the purposes disclosed to, requested by, and/or approved by our clients. No solicitations to sell any product or service will be made to our client’s customers without prior written consent from the client.

How We Keep Information Secure. Information security is one of our highest priorities, as described in our internal employee Code of Conduct, this Policy, and the contracts and agreements that we sign with external suppliers and partners. We limit access to personal information about you to those employees and agents who need to know the information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information and we regularly review our security standards and procedures to protect against unauthorized access to personal information.

Choice. If an individual participating in one of MarketMatch’s programs chooses to discontinue participation, they may contact MarketMatch by phone, mail, e-mail or fax. MarketMatch will make reasonable efforts to fulfill that individual’s request in a timely manner. MarketMatch will provide its contact phone number, address, and/or e-mail address in all correspondences with the clients’ customers, where appropriate.

If a client has implemented a privacy policy that allows individual customers to elect not to have their information shared with business partners, it is the responsibility of the client not to forward those individuals’ information to MarketMatch. If that information is accidentally given to MarketMatch, MarketMatch will take reasonable measures to work with the client to remove that information from MarketMatch’s possession.

Sensitive Client Data. Sensitive client data will not be provided to any third party unless necessary to administer the services or products we have been contracted to provide to the client, when required to by the government, or when prior consent has been obtained from the client. Client data in the form of reports may on occasion be shared in an anonymous format (names changed) to selected individuals or organizations for marketing purposes, unless requested otherwise by the client.

Weblinks. We are not responsible for the collection, use or security of information by companies or organizations outside of the MarketMatch family that may be linked to our websites. We encourage you to read the privacy policies of websites reached through the use of links from MarketMatch websites.

Children's Online Information Privacy. We don't knowingly collect, maintain, or use personal information from our websites about children under age 13. If a child who we know to be under age 13 sends personal information to us online, we will only use that information to respond directly to that child, notify parents, or seek parental consent.

Amendments and Changes. MarketMatch may amend this policy from time to time. If we make any substantial changes in the way we use our clients’ or our clients’ customer’s personal information we will notify you by sending you an updated Privacy Policy.

Questions or Comments? We would like to ensure you that every reasonable effort is made to address your concerns. If you have any comments or questions, you may reach us by any of the following contact methods:

MarketMatch, Inc.
Attn: Bruce A. Clapp, President
216 Pointers Run
Englewood, OH 45322
(937) 832-7894 (937) 832-4545 fax
(866) 501-2233 toll free www.MarketMatch.com