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My 8 year old daughter took up Irish Dancing about 6 months ago (she's the redhead in the photo). For 6 months she's been practicing every day and learning...

Summer is here...

And so it begins!

The summer rush to enjoy the great outdoors, trips, family, baseball...its all about enjoying life and living each moment!...

So, how did the Ritz-Carlton get it's rep as one of the best customer service providers in the world? I can sum it up in one question ... and answer.
When...

Holy Cow, we can all learn a lesson from Chick-Fil-A!
With nearly half of the industry average in front-line turn-over and always packed dining rooms,...

One of the best things that we can do as financial marketers is to bring retail principles into our discipline.
Take my running store for example. I'm...

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