I Could Be Your Next Member/Customer!

05/09/2012 11:23 am

Bruce Clapp

Tags: acquisition , balances , best customer , communication , customer , growth , marketing , member , product penetration , research , retention , ROI , sales , service , services per household

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Want to justify your Marketing budget?

03/02/2011 06:40 am

Bruce Clapp

Tags: acquisition , attrition , cross-selling , J.D. Powers , life stage , research , ROI

A new J.D. Powers & Associates report on shopping and switching rates can not only justify your marketing efforts, but it should also put you on...

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