Last week we conducted secret shops for a client and their competition as part of our strategic planning process. We walked into nearly 40 financial institution...
How many times have you visited a bank/credit union website and leave the site without a clear sense of what about that financial institution is different...
Greetings!
It's here...and quickly accelerating!
2011.
We planned for it...we celebrated its beginning...and now we must maximize the opportunities. For...
It’s hard to turn on the TV, check your email, or listen to the radio without being bombarded by the over-saturated message of ways to lose weight in...
It's not secret ... if you want to reach the "Google Generation" you'd better be a few steps ahead on technology. Text alerts and mobile banking...
If we remembered everything, we should on most occasions be as ill off as if we were to remember nothing. -William James
This quote may come in handy when...
It’s the holiday season and everyone has shopping on the mind. But what about shopping your competition - have you shopped them lately?
Touching base...
Well...it finally happened. I am actually inside the box!!
Actually...this is a favorite shot of mine. Helps me reflect on the importance of staying within...
MarketMatch has added a resource to our website that you can also do at your financial institution.
We've added a
video blog.
With sites like YouTube,...

